Gift Cards
How Do I Check My Remaining Balance?
Click 'view gift card' in your original e-gift card email and then 'remaining balance' will be displayed on the screen. Alternatively, you can call our Customer Service team.
Where Can I Use My Gift Card?
You can use your e-gift card to purchase items on the Belstaff website (applied in the payment details at checkout) or at any of our UK stores (excluding outlets).
How Much Can I Put on My Gift Card?
You can choose from many denominations between £25 and £2,000.
Is My Gift Card Refundable?
No, your gift card cannot be refunded, exchanged for cash or used to buy another gift card.
What If I Want a Physical Gift Card?
Physical gift cards can only be purchased in person at our full-price UK stores. See our store locator to find your closest location.
How Long Do I Have to Use My Gift Card?
You have 24 months to use your gift card. After this time, the card will expire, and any remaining value will be lost.
Can I Extend the Expiry Date of My Gift Card?
No, unfortunately it is not possible to extend the expiry date of any gift card.
Can I Top Up My Gift Card?
No, unfortunately gift cards cannot be topped up, but you can purchase a new one if you require additional gift card funds.
Can I Buy Another Gift Card Using an Existing Gift Card?
No, this is not possible.
Will I Be Given Change When I Use My Gift Card?
No, we do not give out monetary change from a gift card. Any remaining balance will remain on your existing gift card.
I Returned Items I Bought with a Gift Card – How Will My Refund Be Issued?
Refunds are always issued back through whichever payment methods were used when purchasing. The amount paid with a gift card will be returned to the same gift card for you to use for future purchases. Any amount paid by card or cash will be returned
What Do I Do If I Have Lost My Gift Card or Had It Stolen?
In the case of lost and stolen gift cards, Belstaff is not able to issue a replacement or have its value refunded.
Gift Card Terms and Conditions
Full terms and conditions can be found on our Terms & Conditions page.