All articles

Can I Cancel or Modify My Order?Updated 2 months ago

It is not possible to modify an order after it has been placed, however, orders can usually be cancelled before they are processed by our fulfilment team. It is not possible to cancel an order after an item is packed and dispatched.

After shipping you will need to follow the Returns process to send your item back to us for a refund. To cancel an order please contact our Customer Service team and quote your order number — they will guide you through your options.

Was this article helpful?
Yes
No