Belstaff

<p>If your order has been damaged on delivery, please <a href="https://www.belstaff.com/pages/contact" id="isPasted"><strong>contact our Customer Service team</strong></a> within 48 hours of delivery.</p>

If your order has been damaged on delivery, please contact our Customer Service team within 48 hours of delivery.

My Order Has Been Damaged on Delivery – What Should I Do?

Order Information

Do I Have to Create an Account to Place an Order?

What Are the Benefits of Registering for an Account?

How Do I Check the Status of My Order?

How Do I Know If My Order Has Been Successful?

Can I Cancel or Modify My Order?

Can My Order Be Gift Wrapped or Include a Gift Message?

Can I Send My Order to Multiple Delivery Addresses?

Is My Payment Information Safe?

Can I Save My Card Details for Faster Checkout?

I Have a Promo Code – How Do I Use It?

I Forgot to Use My Promo Code – Can I Add It Now?

What Currency Will My Order Be Charged In?

When Will My Account Be Charged?

Can I Claim a Tax Refund on My Online Purchase?

I Paid Using My Credit Card and Was Charged Extra Fees – Can You Reimburse Me?

Why Was My Payment Declined?

Klarna – Pay Later and Pay in 3

Payment Information

Delivery Information

Returns & Refund Information

What is your exchange policy?

Will I Be Charged Any Import Taxes or Duties?

Can I Change My Address on an Order I Have Placed?

Store Purchase Returns

How Do I Return an Item Purchased from the Belstaff Trailer?

Delivery, Returns & Refund Information

How Do I Check My Remaining Balance?

Where Can I Use My Gift Card?

How Much Can I Put on My Gift Card?

Is My Gift Card Refundable?

What If I Want a Physical Gift Card?

How Long Do I Have to Use My Gift Card?

Can I Extend the Expiry Date of My Gift Card?

Can I Top Up My Gift Card?

Can I Buy Another Gift Card Using an Existing Gift Card?

Will I Be Given Change When I Use My Gift Card?

I Returned Items I Bought with a Gift Card – How Will My Refund Be Issued?

What Do I Do If I Have Lost My Gift Card or Had It Stolen?

Gift Card Terms and Conditions

Gift Cards

Product Authenticity – How Do I Know I Have Purchased an Authentic Belstaff Product?

Product Warranty

Product Care

Care and Repair – Waxed Cotton

Care and Repair – Leather

Recommended Size for Jackets, Shoes, Clothing and Accessories

Repairs, Alterations, Cleaning and Rewaxing – Where Can I Have My Item Repaired?

Belstaff x ACS Services: Repair and Rewaxing Price List

Belstaff Aftercare

Product, Care & Warranty Information

My Order Has Been Damaged on Delivery – What Should I Do?Updated 2 months ago