Belstaff

<p>Often, this is because the billing address registered against your card does not match the billing address you provided with the order details. Checked this and still having issues? This can happen for several reasons. Please contact your card issuer or <a href="https://www.belstaff.com/pages/contact" id="isPasted"><strong>our Customer Service team</strong></a> to get more details.</p>

Often, this is because the billing address registered against your card does not match the billing address you provided with the order details. Checked this and still having issues? This can happen for several reasons. Please contact your card issuer

Why Was My Payment Declined?

Payment Information

Do I Have to Create an Account to Place an Order?

What Are the Benefits of Registering for an Account?

How Do I Check the Status of My Order?

How Do I Know If My Order Has Been Successful?

Can I Cancel or Modify My Order?

Can My Order Be Gift Wrapped or Include a Gift Message?

Can I Send My Order to Multiple Delivery Addresses?

My Order Has Been Damaged on Delivery – What Should I Do?

Order Information

Is My Payment Information Safe?

Can I Save My Card Details for Faster Checkout?

I Have a Promo Code – How Do I Use It?

I Forgot to Use My Promo Code – Can I Add It Now?

What Currency Will My Order Be Charged In?

When Will My Account Be Charged?

Can I Claim a Tax Refund on My Online Purchase?

I Paid Using My Credit Card and Was Charged Extra Fees – Can You Reimburse Me?

Klarna – Pay Later and Pay in 3

Delivery Information

Returns & Refund Information

What is your exchange policy?

Will I Be Charged Any Import Taxes or Duties?

Can I Change My Address on an Order I Have Placed?

Store Purchase Returns

How Do I Return an Item Purchased from the Belstaff Trailer?

Delivery, Returns & Refund Information

How Do I Check My Remaining Balance?

Where Can I Use My Gift Card?

How Much Can I Put on My Gift Card?

Is My Gift Card Refundable?

What If I Want a Physical Gift Card?

How Long Do I Have to Use My Gift Card?

Can I Extend the Expiry Date of My Gift Card?

Can I Top Up My Gift Card?

Can I Buy Another Gift Card Using an Existing Gift Card?

Will I Be Given Change When I Use My Gift Card?

I Returned Items I Bought with a Gift Card – How Will My Refund Be Issued?

What Do I Do If I Have Lost My Gift Card or Had It Stolen?

Gift Card Terms and Conditions

Gift Cards

Product Authenticity – How Do I Know I Have Purchased an Authentic Belstaff Product?

Product Warranty

Product Care

Care and Repair – Waxed Cotton

Care and Repair – Leather

Recommended Size for Jackets, Shoes, Clothing and Accessories

Repairs, Alterations, Cleaning and Rewaxing – Where Can I Have My Item Repaired?

Belstaff x ACS Services: Repair and Rewaxing Price List

Belstaff Aftercare

Product, Care & Warranty Information

Why Was My Payment Declined?Updated 2 months ago