Payment Information
Is My Payment Information Safe?
We go to great lengths to ensure your details are protected. Your transaction and payment information is directly handled under secure encryption by our payment service provider, in line with strict banking standards. Your credit card details are sen
Can I Save My Card Details for Faster Checkout?
Yes, you can. Simply create an account or sign into your existing one to add or delete preferred cards, for a quicker checkout next time you shop.
I Have a Promo Code – How Do I Use It?
Promo codes are easy to apply and just need to be entered into the promotion code field during the checkout process. Every code is case sensitive so be careful to enter it exactly as provided. The reduction will be visible at checkout before you are
I Forgot to Use My Promo Code – Can I Add It Now?
You'll have to wait for your next Belstaff purchase. Promotional codes need to be added during the checkout process and cannot be added once the order has been placed.
What Currency Will My Order Be Charged In?
As you are purchasing from our UK site, your order will be charged in GBP.
When Will My Account Be Charged?
This depends on how you are paying for your order. For orders placed with a debit or credit card, a pre-authorisation hold is placed on the account when validating the order, which will be replaced by your full payment when your order is shipped. It'
Can I Claim a Tax Refund on My Online Purchase?
No. Tax on purchases made online cannot be recovered through the VAT Retail Export Scheme managed by Global Blue.
I Paid Using My Credit Card and Was Charged Extra Fees – Can You Reimburse Me?
Belstaff only charges the amount shown at the order confirmation stage. Extra fees incurred by your payment provider are not charged by us. Belstaff is therefore not liable for such fees and cannot reimburse them.
Why Was My Payment Declined?
Often, this is because the billing address registered against your card does not match the billing address you provided with the order details. Checked this and still having issues? This can happen for several reasons. Please contact your card issuer
Klarna – Pay Later and Pay in 3
We are delighted to be partnering with Klarna to offer Pay Later and Pay in 3 options to our UK customers. The payment period is 30 days from shipment of the goods. For the complete terms and conditions click here. Your first instalment will be colle