Product, Care & Warranty Information
Product Authenticity – How Do I Know I Have Purchased an Authentic Belstaff Product?
Genuine Belstaff items are distributed through our website, retail stores & outlets, and official stockists. Our Customer Service and Retail teams can advise if the retailer where the item was purchased is an authorised partner, and can as a result b
Product Warranty
Belstaff products are made to the highest standards. If your item has a manufacturing defect, it may be eligible for repair, replacement, or refund under our warranty policy. The standard warranty period for purchases from Belstaff.com is 24 months f
Product Care
Washing and care instructions are included within the Product Care section on each dedicated product page. For more detailed information on cleaning, rewaxing, warranty and storage please view our dedicated Product Care page.
Care and Repair – Waxed Cotton
Waxed cotton is wind and water resistant, while remaining highly breathable. By maintaining it properly, you can ensure it continues to protect you from the elements. We recommend rewaxing your jacket once a year if worn regularly. Avoid the followin
Care and Repair – Leather
Leather is a durable and hard-wearing natural material derived from animal hide. Each hide has a unique grain pattern and may display natural marks or variations. Many of our jackets are made from full-grain leather or finished with specialist treatm
Recommended Size for Jackets, Shoes, Clothing and Accessories
Sizing on the website is localised to the region. For example, if the website lists a size 40 on the UK store, you will receive a UK 40 (Italian size 50) garment. The size on the fabric tag inside your garment will be in Italian sizing. Please check
Repairs, Alterations, Cleaning and Rewaxing – Where Can I Have My Item Repaired?
Whether you need a zip fixed, a tear repaired, or a waxed cotton jacket cleaned and rewaxed, you can use our online repair portal to seamlessly arrange care and repair services for your Belstaff products. Every repair and rewaxing is handled by our t
Belstaff x ACS Services: Repair and Rewaxing Price List
The prices listed below apply only to repairs carried out within the United Kingdom through our official repair partner, ACS, via our online repair portal. Customers outside of the UK and those seeking footwear repairs should contact one of our appro
Belstaff Aftercare
If you are based in the UK and would like to arrange an aftercare repair, please submit your request through the Belstaff aftercare portal: https://app.prolong.io/brand/belstaff/requests/new. If your item was purchased within the last 2 years, please